Frequently Asked Questions

Can I make updates while my order is already in progress?

Once an order has been placed we’ll be unable to adjust the products inside your order or update the delivery address. If you need to make any adjustments to your order or change the delivery address, please cancel your order and place a new one with the correct details.

Can someone else receive my delivery?

All deliveries must be received by the person who placed the order. Your driver will ask to see your ID and have you sign when your order is delivered confirming you received the right products.

If the account owner who placed this order is unavailable when the driver reaches the drop-off location, your order will be canceled within five minutes of the initial contact.